Bad Roofers and How to Avoid Them

When you need outstanding service for your roof, you need a trustworthy name in the business. Platinum Roofs has helped our customers enjoy safe, secure, and stable homes and properties since 1986 through quality craftsmanship and superior customer service. We have earned a reputation for reliability and excellence, making us the best roofing company in Delaware. But the power to choose a good roofer is in your hands. What makes someone a bad roofer, and how do you avoid them? Let's talk about it!

Questionable Credentials

A trustworthy roofer makes it a priority to get insured, bonded, and licensed. Would you want to pay for someone else's costly mistake? If a roofer does not take the time to complete the steps of obtaining professional credentials for their business, you very well might! Without a roofing contractor owning the proper insurance, you could be responsible for any bills racked up due to negligence.

Platinum Roofs is not just a roofing company but a team of experts. We are proud to be a certified installer of the roofing industry's leading brands and an accredited business with an A+ rating through the Better Business Bureau. When the safety and stability of your home are on the line, you deserve to work with highly trained professionals. Our staff has over 100 years of combined construction experience, ensuring you're in good hands.

Lack of Communication

Have you ever called a roofing company for service, but no one answered the phone? Have you ever asked a roofer questions that were vaguely answered at best and completely ignored at worst? If a roofing contractor lacks good communication skills, it's a red flag.

You enjoy unparalleled customer service when you partner with Delaware's roofing experts at Platinum Roofs. Our friendly team will answer any question you have thoroughly and transparently. We value your time and show our appreciation through good communication with you every step of the way. 

Poor Reviews

Before hiring a roofing contractor, you should always take some time to read reviews written by previous customers. If a company has poor reviews or lacks them, be careful. Customer testimonials are crucial to any growing company. A reliable roofer builds trust over time by consistently providing exceptional customer service.

Check out what a few of our customers had to say in their reviews:

"Platinum Roofs did a great job with our roofing project. They were very easy to work with, completed the project on schedule, did quality work, and cleaned up leaving our place looking like they were never there. I highly recommend them!" -- Michael M.

"Great guys to work with. Communication is very Responsive. Quality of work is great." -- Kyle W.

Withholding Product Names

Your home is one of your most important investments, and the roofing system is a critical component of your home. When a roofer dodges your questions about product names, you will not know whether quality parts are used. You deserve the peace of mind of being confident that you receive durable components from quality materials.

Platinum Roofs is proud to be a certified installer of the industry's leading brands. When you choose us as your go-to roofing company in Delaware, you can be sure your home is in good hands. Some of the brands we work with include:

• Champion Gutter Guard
• Drexel Metals
• Duradek
• Duro-Last
• GAF
• Firestone
• Mule-Hide Products
• Uniflex

Avoid Bad Roofers

The quickest and easiest way to avoid bad roofers is to call Platinum Roofs today at 302-550-9342 to schedule service. Be sure to ask about our exclusive promotions to help you save money! We look forward to serving you.