Privacy Policy

Last Updated: February 20, 2026

T.R. Roofing, Inc. DBA Platinum Roofs (“Platinum Roofs,” “we,” “us,” or “our”) operates the website https://www.platinumroofs.com. We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information.

Information We Collect

We may collect personal information that you voluntarily provide, including:

- Name

- Phone number

- Email address

- Property address

- Details about your roofing, leak repair, or exterior service request

This information is collected when you:

- Submit a contact or estimate request form

- Call, text, or email us

- Communicate with us through our website or other channels

How We Use Your Information

We use your information to:

- Respond to inquiries and provide estimates

- Schedule inspections or services

- Communicate about your project or request

- Improve our services and customer experience

We do not sell, rent, or trade your personal information.

Text Messaging & Email Communication

If you provide your phone number or email address, you may receive messages related to:

- Estimate follow-ups

- Appointment confirmations or updates

- Project-related communication

- Service reminders

- Occasional review requests or promotional updates

Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us directly at [email protected] or (302) 226-4510.

SMS consent is collected through website forms where users must select optional marketing and/or non-marketing consent checkboxes before receiving text messages. Providing a phone number alone does not constitute consent. Consent is not a condition of purchase.

Cookies & Website Analytics

Our website may use cookies or similar technologies to improve functionality and understand how visitors use our site. These tools do not collect personally identifiable information unless you choose to provide it.

Information Sharing

We only share your information when necessary to:

- Provide requested services

- Comply with legal requirements

We do not share your information with third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of online transmission is 100% secure.

Your Choices

You may:

- Request access to the personal information we have about you

- Request corrections or deletion of your information

- Opt out of communications at any time

To make a request, contact us using the information below.

Contact Information:

T.R. Roofing, Inc. DBA Platinum Roofs
29029 Lewes Georgetown Hwy
Lewes, DE 19958

- Phone: (302) 226-4510
- Email: [email protected]